Monday, June 20, 2016

Download nDesk Support Center - Ticket System

nDesk – Support Center is a complete ticket based help desk software.
nDesk comes fully featured with ticket auto-import, user auto-register, knowledge base, escalation rules, predefined replies and many more features.

MAIN FEATURES

  • Dashboard
    Overview of your activity including active tickets and unassigned tickets.
  • Support Tickets
    Complete ticket based support system – help desk.
  • Ticket Auto-Import
    Ticket Auto-import from any IMAP enabled email account.
  • User Auto-Register
    Automatically register user accounts on ticket creation.
  • Escalation Rules
    Use Escalation Rules to escalate tickets if they are not resolved within a certain period of time.
  • Predefined Replies
    Respond fast to frequently submitted issues.
  • Knowledge Base
    Manage all your documentation in one place.
  • Guests, Users, Staff
    Predefined account roles.
    Customizable staff roles (permissions).
  • Multi Language Support
    System can be easily translated to any language.
  • Customizable
    Multiple themes to select from.
  • Easy Installation, Gravatar support, Email Notifications, Per Ticket Escalation Rules and many more…

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